Buying match tickets for Fulham home games is easy! You can do it one of the following ways:
Tickets are sold on priority basis in the order listed below (this may vary depending on demand and police restrictions):
As a Member you can purchase tickets through all the usual channels and rather than receive a paper ticket, the match will be credited to your card. It is therefore important that you keep a careful note of your seat details for the game.
What is a restricted view seat?
A restricted view is where the view of the goal mouth is obscured by a fixed structure, usually a stanchion. You can view examples of Restricted View | online(Java| required).
How do I purchase away tickets?
Details of how to purchase away tickets will be posted on fulhamfc.com under ticket info as soon as this information has been confirmed.
How do I book coach travel for away games?
Supporting the boys at Away games can make a big difference! To make it even easier for you to be part of our away crowd, our Chairman has once again kindly offered to subsidise coach travel for Season Ticket Holders and Members.
How to buy Away Coach Travel tickets
There are 3 ways you can do this:
-
By Phone – call 0870 442 1234, and select Option 3
-
By Post – send your booking to the Ticket Office
-
In Person – by visiting our Ticket Office at Craven Cottage
I have a new job and will be leaving the country; can I have a refund on my Season Ticket?
Season Tickets are non refundable. Refunds will only be considered in exceptional circumstances, on a discretionary basis. Requests should be put in writing to the Ticket Office Manager, Sandra Coles, Fulham FC Ticket Office, Craven Cottage, Stevenage Road, London, SW6 6HH.
How do I find out if the date of a game has moved?
Dates and kick off times will be announced in the press, the club programme and official website| and may be altered at short notice. You can sign up to receive notifications of fixture change by email|. It is the responsibility of the ticket holder to ascertain dates and kick off times.
I want to buy an extra seat next to my season ticket seat for my friend. How can I do this?
Our Ticket Hotline is available 24/7 on 0870 442 1234 (option1). Please have your seat details to hand and we will check the nearest seat available to your season ticket seat.
You can also select your seat when booking tickets online (recent version of Java| required).
My tickets have been held for collection on the day of the match, where do I collect them from?
Tickets that have been held for collection on the day of the match can be collected from the Ticket collection point next to the Ticket Office on Stevenage Road. The Ticket Office is open from Mon-Fri 9am to 5pm, Sat 10am until midday and from 9:30am on matchdays. Tickets will be held for collection one and a half hours before kick off.
I've lost my card, what should I do?
If your card is lost or stolen please immediately contact the Ticket Office on 0870 442 1234 (option 3). The ticketing system allows us to block the lost or stolen card immediately, stopping anyone trying to use the card from accessing the stadium. We can then re-print your card which will be charged at a £5 nominal fee.
What time does the Club Shop open?
The Fulham Road Club Shop is open from Mon – Fri 9-5, Thurs 9-7, Sat 9-6 and Sun 11-3.
Fulham merchandise can be purchased through shop.fulhamfc.com| or by calling the Fulham Megastore Order Line on 0870 442 1223. (Mon- Sat 9am - 5 pm, Sun 11 am - 3pm, closed on weekend matchdays).
I want to send a letter to one of the players, where do I send this?
Fan mail should be addressed to the relevant player and sent to the FFC Training Ground, Motspur Park, New Malden, Surrey, KT3 6PT enclosing a stamped addressed envelope.
How do I get to the ground?
PLEASE NOTE FULHAM FOOTBALL CLUB ADVISES ALL FANS TO USE PUBLIC TRANSPORT WHERE POSSIBLE
By Car:
From the North. Take the A1/M1 to North Circular A406 follow signs for Harlesdon A404, then take the A219 to Hammersmith, when on Broadway follow signs for Fulham, turn right after 1 mile into Harboard Street then left at the end for the ground
Take the South circular A205, follow signs for Putney Bridge A219, cross the bridge and follow signs for Hammersmith for half a mile, take a left into Bishops Park Road, then right at the end.
From the West. Take the M4 to the A4, after two miles branch left into Hammersmith Broadway, then follow signs for Fulham, turn right after 1 mile into Harboard Street then left at the end for the ground.
By Bus:
From Kingston-upon-Thames bus station. Take either the number 85 or C4 bus to Putney Bridge. The ground is approximately 10 minutes walk from here
From Hammersmith - Catch either of the following numbers which run down Fulham Palace Road: No's 190, 211, 295, 220.
From Putney - Catch either the No 74 or the 220 to Fulham Palace Road.
By LondonUnderground:
The nearest tube station is Putney Bridge, (District Line)
Approximately 10 minutes walk.
Hammersmith, (Hammersmith & City, Piccadilly and District Lines)
Approximately 20 minutes walk.
Can you recommend a hotel near the ground?
Jurys Inn Chelsea ***
Imperial Road, Imperial Wharf, London, London, UK, SW6 2GA
Tel: (+44 207) 411 2200
Fax: (+44 207) 411 2444
Jurys Inn Chelsea is a stunning, 172-bedroom Chelsea hotel located near the fashionable Kings Road. It's within walking distance of Fulham Football Club and is part of the 32-acre Imperial Wharf development in London.
If I send you a cheque can you send me recent matchday programme?
To obtain back issues of FFC matchday programmes, or for subscription enquiries, please contact ProgrammeMaster on 08700 20 20 20 or order your programme online|.
I am trying to find out about an ex Fulham player, can you help me?
Information regarding the history of the Club can be found on fulhamfc.com under Club History|. If you cannot find information regarding the relevant player please contact the enquiries@fulhamfc.com| and we will do our very best to help you if we have a record of the player concerned.
How do I contact Fulham Football Club on a matchday?
If you have an enquiry on a matchday you can call 0870 442 1234 and select option 3.
The supporter in the row in front of me swears continuously throughout the game, what should I do?
Any issues arising during a match should be brought to the attention to the nearest Steward or Steward Supervisor, so this can be logged. The Club will then deal with this directly.
As a Club we take our responsibilities seriously in terms of the health and safety of our fans, and policies and procedures are in place to ensure that these are of paramount importance at all times.
What is the Club's policy regarding away fans in home areas?
Policy – Away Fans in Home Areas
Any person sitting in a home area of the ground, who is identified by their dress as being an away fan, or who is behaving in a provocative manner so as to incite the home fans, will be ejected from the stadium.
It must be stressed that Season Ticket Holders and Members are responsible for the behaviour of those additional people they purchase tickets for, and action will be taken against any supporter found to be abusing their ticket purchasing rights.
Season Ticket Holders providing tickets to away supporters will immediately have their additional ticket purchasing rights taken away pending investigation. Should these rights be restored, any repeat incident will result in the season ticket being cancelled indefinitely.
Members found to give tickets to away supporters will immediately have their memberships suspended, and will be banned from purchasing any future tickets.
The Supporters in front of me has been making racist remarks during a match? What can you do to stop this?
Fulham Football Club practices a zero tolerance policy towards racism and racial abuse and we ask all supporters to join with us to promote racial awareness in an environment which all individuals can feel comfortable.
1. If you hear racial chanting ie: the repeated uttering of words, whether alone or with others (the police will often require evidence of the same words being repeated three times) or
2. You hear individuals or groups who repeatedly utter racist abuse then you should report it either:
a) To the nearest Steward or
b) To the nearest Police Officer or
c) If neither are near enough and you have a mobile phone then ring 07786 126 048.
Please note this number is only operative whilst the Football match is in progress.
Consideration must then be given by the person to whom you have complained, as to what action is appropriate. It could be that:
1. The steward reports the complaint to the supervisor for his attention
2. The offender's seat number and location is taken for further observation to be made
3. The offender is given advice or a warning
4. The offender is ejected and/or arrested by police, which may lead to prosecution and being banned from the Club
Remember, we must have good evidence before the latter is achievable.
In addition the Police and Club have a scheme where stickers can be affixed to seats around areas where racist supporters have been identified. The stickers deal with racist crime and how to report it.
All reports of racist crime will be followed up by the Police and/or Club by the most appropriate method which could extend to lip reading by camera.
What is the Club policy on smoking in the stadium?
In line with government legislation Craven Cottage is now a non-smoking venue and smoking is not permitted in any part of the stadium.
If you have any questions or queries that you would like answered on the website please email enquiries@fulhamfc.com |
See also: