Quick Pass

Important Information regarding Quick Pass

The Club would like to make fans aware of some changes that affect supporters who currently use the Quick Pass service on matchdays at Craven Cottage.  From the end of the 2014/15 season, the Quick Pass functionality will no longer be available as we look to enhance our operation by introducing a number of Contactless debit/credit card terminals around the stadium.

Up until our final home game against Middlesbrough on 25th April, you will still be able to pay for food and drink using Quick Pass, however you will need to top-up manually via the online portal found here. If you had previously signed up to the auto top-up scheme, please note that this functionality is no longer available and if you wish to add funds to your card, you will only be able to do so using this link.

We ask supporters to please spend the funds that are currently in their account and if you have any questions please visit our Quick Pass FAQ

Popular Quick Pass FAQs

What is Quick Pass?

Quick Pass is a system that allows you to purchase matchday catering at Craven Cottage, using your existing Season Ticket or Club Membership card.

Why are the Club introducing Quick Pass?

Quick Pass allows us to offer a more efficient matchday catering service and to reward our regular supporters with discounts and other special promotions.

What are the benefits of using Quick Pass?

Quick Pass users benefit from the convenience of not having to carry cash and from faster queue times on matchdays. You also receive an initial bonus 10% on the first funds you add to your Quick Pass account, reducing the cost of purchases. 

How do I set-up a Quick Pass account?

Visit our dedicated portal at fulhamfc.com/quickpass and register for free.

You will need your individual access card number in order to establish an account. You will find this on the front of your Season Ticket/Membership card, on the bottom right hand corner.

You will also be asked to select a password and to add relevant Credit/Debit card details.

Can I top up my account at the stadium?

There are no fixed locations at Craven Cottage where you can top up your account on matchday.

For convenience we recommend using the Auto Top-up feature, or always make a point of checking your account balance before setting from home.

Where can I use Quick Pass?

Quick Pass is currently available in catering concourse outlets in all four stands at Craven Cottage. Dedicated Quick Pass Lanes are easily identified by the Quick Pass icon.

Further developments may follow, but at present you cannot use Quick Pass to make ticket or retail purchases. It can be used at Craven Cottage only.

You should not attempt to use Quick Pass at locations marked for cash or credit/debit card purchases only, as service may be refused to help aid queue times and customer flow.