Q1. Can I move my Season Ticket seat?
You can move your Season Ticket to any available seat however we advise supporters to do so during the ‘Seat Move’ window as there is more availability. Should you wish to move your seat in advance of this, your existing seat will be released immediately.
Q2. Can I introduce a friend to become a Season Ticket Holder?
Of course. We welcome new Season Ticket holders and encourage you to bring friends and family into the Fulham family. To purchase a new Season Ticket please contact the Ticket Office on 0203 871 0810 (option 2).
Q3. How does the exclusive access to released seats for Season Ticket Holders work?
During the ‘Seat Move’ window all Season Ticket seat reservations are released giving existing Season Ticket Holders the priority to move their seats before they are made available in the next sales window. If you would like to move your seat, please call the Ticket Office on 0203 871 0810 (option 2).
Q4. Can I renew my Season Ticket in my current seat and then move later?
Yes. You can move your Season Ticket at any point after the Seat Hold deadline on Friday 13th April. To make the most of the exclusive access to any released seats, we advise supporters to move their seats during the ‘Seat Move’ window.
Q5. Can I pay by instalments?
Yes. The option to spread the cost of your Season Ticket over 6 or 9 months is available with Zebra Finance and will be subject to status and the usual credit checks.
Q6. What are Restricted View seats?
A Restricted View seat is defined as being one where the view of either goalmouth is blocked in part by a permanent fixture or fitting, such as a handrail or a roof-supporting pole.
Owing to the age of our ground there are several Restricted View seats in various locations. The sight-line and extent of the restriction does vary greatly from seat-to-seat.
Q7. As a Season Ticket Holder can I move my seat for individual games?
You can move your Season Ticket for an individual game if you a purchasing an additional ticket alongside it. You can do so by calling the Ticket Office on 0203 871 0810 (option 2). If you are moving to a more expensive area, you will be charged the relevant price difference. A paper ticket will be issued when your seat is moved.
Q8. Can I upgrade my Season Ticket for individual games?
You can only upgrade a Junior or Concession Season on weeknight matches (Monday-Friday). If an Adult wishes to use a Junior/Concession Season Ticket on a weekend match, they will be able to purchase the seat at the same price as a match ticket.
Q9. Are Cup games loaded onto my Season Ticket card & does this still happen if I choose a seat that is not my own?
Your Season Ticket card is valid for League games only. You have the option to join our Home Cup Scheme by registering valid debit or credit card with the Club. By doing so, when we are drawn at home in the FA or League Cup, you will automatically be sent a paper ticket for your seat. Prices will vary depending on our opponents. This is a season-long initiative, and as such supporters will need to ensure they enroll for 18/19.
Q10. What happens if I forget/lose my Season Ticket?
If your Season Ticket is lost or stolen, please contact the Ticket Office as soon as possible so that replacement can be issued. Please note there is a £5 charge payable to replace lost or stolen cards.
Q11. When will I get my Season Ticket?
Season Tickets will be posted during the summer and will be received ahead of the new season.
Q12. Do I keep the same Season Ticket card?
All Season Ticket Holders will receive a new card for the 18/19 season.
Q13. Can I have a paper match ticket printed to replace my Season Ticket card?
If you forget to bring your Season Ticket card to a home game, you will need to go to the Ticket Office where a replacement paper ticket can be issued. A £5 charge is payable for any replacement paper tickets.
Q14. I’m on holiday/don’t have internet access. Can I make a written application to the ticket office to move my seat?
If you would like to move your seat, please call the Ticket Office on 0203 871 0810 (option 2).
Q15. Can I come to Craven Cottage to look at seats?
Yes, on an appointment basis. If you would like to arrange a seat viewing, please contact the Ticket Office in advance to book an appointment.
Q16. Can I share my Season Ticket with a friend?
Season Tickets are for the sole use of the named supporter. If you are unable to attend a game and would like a friend to use your ticket, you will need to request this in writing by emailing firstname.lastname@example.org so a paper ticket can be issued. Please note a £5 charge is payable for paper tickets.
Q17. Do you have a Family Zone?
Yes, our Family Zones are located in the Johnny Haynes Stand in Blocks A, AL, K, and KL. Supporters wishing to be seated in these areas of the Stadium must be attending with a Junior. Season Tickets in our Family Zone can only be purchased over the phone on 0203 871 0810 (option 2) or at the Ticket Office in person.
How To Buy:
Seats can be renewed over the telephone (0203 871 0810 – option 2, Mon – Fri, 9am – 5pm), or by postal application only.
A finance option spread over 6 or 9 months is available for application through our approved credit partner, Zebra Finance. The quickest and easiest way to apply is online. Should you require more information, please contact the Fulham Ticket Office.
Disabled and Personal Assistant Seats:
Disabled and Personal Assistant seats can be bought over the phone (0203 871 0810 - option 2, Monday - Friday, 9am - 5pm) or by sending in an application form, but not online. Supporters must register their disability with the Fulham Ticket Office before an application is processed.