All ticket holders are prohibited from bringing any bag into the stadium unless it adheres to the Club’s regulations as outlined below. Entry of any non-compliant bags will be refused.
Bags will be checked on entry and tagged. All items and bags carried by spectators and staff will be carefully inspected upon entry to the stadium, which may include a personal wanding or pat down.
All matchday merchandise purchases will be supplied in a branded bag in line with this policy and will be admissible.
If for any reason (medical / childcare) you require a bag that does not adhere to this policy, please contact us prior to the event day.
Accepted proof of eligibility for Medical Exemption Certificates:
- A statement of higher or middle rate disability living allowance (DLA)
- Receipt of either the Severe Disablement Allowance or Attendance Allowance
- Personal Independence Payment (PIP)
- Qualifying annual uprating letter
- The Access Card (Details available from www.accesscard.org.uk)
- Registration document which certifies that you are Registered Blind or Partially Sighted
- Veterans Agency letter confirming War Disablement Pension
- A personal letter outlining your access requirements from your hospital specialist (within reasonable date)
- If you are resident outside of UK, please use equivalent documentation.
The above is not exhaustive, and we do consider each application on a case-by-case basis.
You will be issued with a certificate by the Club’s Supporter Relations team, representing your right to take those items into the stadium. You will need to produce this certificate at the security check. Your bag will be searched before entering the venue.
Thank you for your cooperation and your contribution to providing a safer environment and an improved event day experience.
Bag to be no larger than A4
- Height 297mm (11.7 inches)
- Width 210mm (8.27 inches)
- Depth 210mm (8.27 inches)
The approved criteria are in reference to the dimensions of the bag itself - bags that are half full and folded to reduce overall size will not be accepted.
BAG POLICY FAQ
Why did Fulham Football Club adopt this policy?
Fulham Football Club review public safety and stadium security policies every year looking for ways to improve them. The Club strongly believed that it made sense to set out the policy to enhance public safety and make stadium access more efficient by limiting the size and style of bags carried into the stadium.
This proactive measure will both enhance safety inside and outside the stadium and speed up the security screening process for all Craven Cottage Stadium visitors. This is about both safety and improving the overall fan experience.
How does this make it more convenient for fans?
This will enable us to move fans through our security check points much faster, allowing staff to be more efficient and effective in checking the smaller bags that are brought into the stadium. There will be less time spent standing in lines at the stadium gates and fans will be able to be in their seats well before kick-off. Fans also will enjoy an improved sense of safety.
How many bags can each person bring into the stadium?
One small bag per person that does not exceed A4 size (210mm x 210mm x 297mm) per person. All match day merchandise purchases will be supplied in a branded bag in line with this policy and will be admissible in addition to the above.
What happens if I show up at the gate with a bag that is not permitted?
Fans carrying bags that do not meet the criteria WILL NOT BE PERMITTED ENTRY.
A Bag Drop facility will be provided by the Club, but for season 2024/25 this will no longer be free of charge. A payment (card only) of £5 will be charged for all items other than prams, buggies and mobility aids. (All proceeds will be donated to the Fulham FC Foundation.)
If for any reason (medical or other) you require a bag that does not adhere to the clubs’ bag policy, entry will be permitted subject to contacting us prior to matchday. You will be issued with a certificate representing your right to take those items into the stadium. You will need to produce this certificate at the security checkpoint. Your bag will be searched before entering the venue.
If I have certain items or equipment that I need to bring into the stadium for medical / childcare reasons and they won’t fit in the small bag, what do I do?
An exception will be made for necessary items after inspection by security personnel and contacting us prior to match day. As per the above, you will require a certificate issued by our Supporter Relations Team.
Can fans carry cameras, smart phones, or tablets separately from what they put in a bag?
Yes. A phone or camera can be carried into the stadium so long as it is not in its own bag. This is not a restriction on items that fans have been able to bring into the stadium. It is only a restriction on the type of container used to carry items.
Are all handbags prohibited?
No. Unlike some event venues, we are not banning all bags. Bags smaller than A4, with or without a handle or strap, are permitted. This should enable you to carry the same items you have in previous years and speed up entry into the stadium for all fans because it will take less time to screen bags. Shorter lines mean fewer hassles. We encourage fans not to bring any bags but have created a policy that balances fan needs with improved public safety and convenience.
