Important information for fans ahead of our first home game against Leicester City this weekend.
Digital Tickets
Fans are reminded that a new system will be in place at Craven Cottage from this weekend’s home match, with digital tickets now in place, and we encourage supporters to read this information carefully to ensure your entry is as smooth as possible.
All digital season passes have been distributed to supporters, sent via email and ready to add to Apple and Google Wallets on your smartphone.
Individual match passes continue to be sent to ticket purchasers who have selected digital entry, with passes located within the booking confirmation.
Supporters must download their ticket in advance of matchday and before they arrive at Craven Cottage.
Screenshots of digital tickets WILL NOT permit access into the stadium.
Supporters are reminded to charge their phones before heading to Craven Cottage and to have their Apple or Google Wallet app open prior to getting to the front of the queue/turnstile.
Supporters with multiple digital tickets on one device should swipe left and right between the different digital tickets when entering the stadium, and scan each ticket individually to allow access to those in their party.
Should supporters encounter any problems on the day, please look out for our Digital Ticketing Team in red shirts and our Here to Help stewards who will be able to assist.
Fans can view all FAQs and user guides in advance of arriving at Craven Cottage - including how to add tickets to your wallet and how to scan your ticket at the turnstile - in our digital ticketing hub.
Watch: How to Scan Your Digital Ticket
Arrive Early: Extended Opening Hours & Early Bird Offers
With supporters adjusting to the new entry methods, queues are expected, and supporters are encouraged to arrive early and take their seats in plenty of time.
At Fulham v Leicester City, the ground opening hours have been extended - The Riverside will open three hours before kick-off (12:00) and Johnny Haynes Stand, Hammersmith and Putney Ends will open two hours before kick-off (13:00).
For this weekend, all fans who arrive within the first hour of their respective stand opening time will be entered into a prize draw for the chance to win one of eight Home Shirts signed by Head Coach Marco Silva!
In addition, until 2pm all pints of beer within Craven Cottage will be just £1 and soft drinks just 50p! Fans will be able to access this early bird offer from all kiosks serving drinks inside the ground from when gates open.
We urge supporters to ensure they leave enough time to arrive at Craven Cottage; please plan your journey in advance to ensure a smooth entry into the ground. Arriving too close to kick-off may result in missing the opening stages of the match.
Season Ticket Drink & Retail Vouchers
All Season Ticket Holders have been issued with vouchers in their season packs, entitling fans to a complimentary matchday drink and exclusive retail offer.
Fans can redeem their drink at either the Leicester City or West Ham United fixture at any time during the ground’s opening hours (i.e. pre-match, half-time and post-match*). To avoid disappointment and queue times, fans are encouraged to arrive early to redeem their drink.
The exclusive Season Ticket Holder retail offer can be redeemed any time until 30 September 2024 – including non-matchdays.
As outlined on the terms and conditions, all vouchers are one per person and must be handed to the cashier, along with presentation of each season pass/card.
*Post-match redemption available in Riverside only.
Bag Drop
A Bag Drop facility, located at Ormiston Bridge Academy on Greswell Street (open three hours prior to kick-off and two hours after the match has finished), will continue to be provided by the Club, but for season 2024/25 this will no longer be free of charge.
A payment (card only) of £5 will be charged for all items, other than prams, buggies and mobility aids which will be exempt from any charge. All proceeds will be donated to Fulham FC Foundation.
Fulham FC Women x AEW
At half-time we’ll be celebrating the new partnership between Fulham FC Women and All Elite Wrestling (AEW), with members from the Fulham FC Women’s team and AEW heading pitchside to meet with Ivan.
As always, we thank supporters for their continued support and look forward to welcoming you to Craven Cottage this weekend.
£1 pint offer applies on beer, cider & Guinness until 2pm only.
Maximum of four drinks per transaction. Supporters may be refused service at the discretion of the cashier if intoxicated.
